Technical Support Engineer at Snyk

Respond to customer technical support queries via phone, email, and chat Collaborate with engineering teams and product stakeholders to resolve technical issues Help customers troubleshoot their issues on Snyk's security platform

Experience with customer support and technical troubleshooting Strong understanding of cloud infrastructure, containers, and open-source dependencies Knowledge of developer-first security tools and best practices Excellent communication and problem-solving skills

Familiarity with GitHub or other version control systems. Experience supporting technical products, QA testing, or developer tools. Exposure to coding, debugging, or software development workflows. Interest in transitioning toward a developer or engineering-focused role in the future.