Technical Support Engineer at Qualys

Provide technical support to customers via phone, email, and online channels Analyze and resolve complex technical issues related to software applications Collaborate with cross-functional teams to drive product improvements and knowledge sharing Develop and maintain technical documentation to aid customer support efforts

2+ years of experience in technical support or a related field Strong technical expertise in software development, configuration, and troubleshooting Excellent communication and problem-solving skills Ability to work in a fast-paced environment and prioritize tasks effectively

Cybersecurity knowledge